Who We Are

What started out as a small tour operator of 10 staff back in 1991, has evolved into a huge family of over 150 dedicated team players! With over 25 incredible years of experience under our belt, it's no wonder Borneo Eco Tours is recognised as the Borneo Specialist™, and we can assure you that our impressive team of Tour Consultants and Specialist Guides are committed to making your holiday in Borneo a truly memorable one.

Here at Borneo Eco Tours, we strive to uphold our sustainable development agenda. Together with Sukau Rainforest Lodge and Borneo Ecotourism Solutions and Technologies (BEST) Society, we are adopting the Sustainable Development Goals as a guide in not just doing more good, but less harm. This is especially when we develop and implement any community and environmental projects throughout Sabah, Borneo.

We believe that your holiday should be exceptional & unforgettable. It should refresh and inspire you. We call ourselves The Borneo Specialist because we’re passionate about our home Borneo, and after 27 years of providing extraordinary holidays, we have what it takes to delight you.

Our Core Values

Commitment

Make our company a No.1 service provider

Consistent

Through passfion for excellence

Competence

Developing the leadership potential of our staff

Character

Commitment to integrity, good attitude

Care

Concern for the community and environment

Why Choose Us

We believe that your holiday should be exceptional and unforgettable. It should refresh and inspire you. We call ourselves The Borneo Specialist because we’re passionate about our home Borneo, and after 27 years of providing extraordinary holidays, we have what it takes to delight you.

Our Core Values

1.

The Borneo Specialist

As a specialist we can tailor make tours that are personal, great value for money with minimal backtracking. How do we do it? Our director has been in the tourism business for the last 37 years. Everyone from our tour consultants to the guides and captains are highly adept at flexible itineraries and tours. We also keep innovating our tours as facilities change or new products come online. That is why we are the Borneo Specialist.

2.

Environmental Standard and Training

We strive to be a low environment impact tour company with our own in-house "green policies" and Code of Practice. An in-house Sustainability team was set up to monitor our green practices. These include supporting hotels and restaurants that respect the environment, support ecotourism education and employ guides who are well versed in local cultures and the environment.

Borneo Eco Tours is the only company to equip our boats for all river cruises with 4 stroke outboard engines and electric motors (Evinrude E-TEC and Yamaha ) which meet the world's most stringent emission standards of the European Union and the US Environmental Protection Agency (EPA), so that guests could enjoy a clean and quiet ride without disturbing the wildlife.

3.

Ecotourism Pioneers

Through our registered non-profit society, Borneo Ecotourism, Solutions and Technologies (BEST) Society, Borneo Eco Tours and Sukau Rainforest Lodge have been helping local communities since we started business in 1991. Projects include medical camps, supply of water tanks, and providing assistance to produce and promote Virgin Coconut oil, organic farming, forest restoration project, and building capacity through training.

Since the year 1996, BEST Society has received donation from individual donors and corporations amounting to RM 2,482,856.94. Borneo Eco Tours and Sukau Rainforest Lodge also donate to BEST Society for every guest who buy its tours. As of March 2019, Borneo Eco Tours have contributed RM 1,016,387.00 and Sukau Rainforest Lodge with RM 642,049.08 out of the total amount. Every guests who support Borneo Eco Tours also contribute towards this fund. Borneo Ecotourism Solutions & Technologies Society (BEST) is a non profit division of Borneo Eco Tours to help implement community and environment projects.

BEST Society Contribution Snapshot
4.

Sukau Rainforest Lodge

We own and operate an intimate 40 room multi-international ecotourism award winning Sukau Rainforest Lodge (SRL), which is a charter member of the National Geographic Unique Lodges of the World. SRL underwent a RM3 million renovation in 2011 and another RM9 million in 2018.

SRL is consistently rated no. 1 lodge and awarded the Hall of Fame for being the best lodge five years in a row (2014-18) by Trip Advisor and rated by National Geographic Traveler magazine as one of top 50 ecolodges in the world. SRL was recognised by British Travel Award as the leading green hotel in Asia in 2010, winner of PATA Tourism Inspire award 2015 among others.

Sukau Rainforest Lodge has also been audited and certified as a member of Travelife Gold. Travelife is an internationally recognised accommodation sustainability programme in over 50 countries and 1,500 members who use tools and resources to improve their business's environmental, financial and social impact.

Sukau Rainforest Lodge
5.

100% Money Back Guarantee

Since you only have our word on how good the Sukau Rainforest Lodge (SRL) is, we will take the risk for you by offering a Money-Back Guarantee (for internet booking only) if you are not satisfied upon arrival at the lodge. Please inform us immediately and we will return you to the port of embarkation at the earliest possible scheduled transfer and refund the cost of your Sukau tour. If you fail to see any proboscis monkey on the first afternoon river cruise, we will offer you a complimentary night cruise.

6.

Great Team

We have a team of over 160 highly motivated staff within the group including coach and boat captains, certified eco-guides, naturalists, bird/ orchid / adventure specialist guides, tour consultants, river and jungle guides and wildlife spotters. We don't handle mass tourism market and focus only on special interest tours and small groups.

7.

Great Network of Offices

A specialist on Borneo with Head Quarters in Kota Kinabalu and offices in Kiulu, Sandakan and Sukau, a strong network of partners operating in Sabah, Brunei, Sarawak and Peninsula Malaysia.

8.

Ecotourism Awards

Borneo Eco Tours is highly regarded in the tourism industry and has won numerous international awards. These include the SKal International Award (2012), National Geographic Adventure Magazine (2008), British Travel Awards(2006), Green Globe (1996,98, 2000), IH&RA (1999), Conde Nast (1999) and Travelasia (1999). Sukau Rainforest Lodge has won the most awards in Malaysia for an eco lodge including World Travel Awards (2008,09,10), National Geographic Adventure 2009(top 50 ecolodge), Green Hotelier award 1999, Tourism for Tomorrow award 1997 (best ecolodge for Pacific region).

Our Awards
9.

Welcome Gifts

All our guests who book online will receive a pack of our own special in-house welcome gifts including postcards, bookmarks and books depending on the tours they take. Get a free Visitors Handbook on Lower Kinabatangan if you take a tour to Sukau Rainforest Lodge commencing in Sandakan (excluding ex-Sukau tour).

10.

In Time Transfer

Our on-time transfers in 2012 are 98.9% for all our guests. Get a free t-shirt if we are 15 minutes late for the airport arrival transfer.

11.

Large Range of Transport

We have the largest range of transport consisting of 25 modern air-conditioned coaches, vans, land cruisers, cars, twin engine speedboats and river boats to provide you transport on land, sea and rivers to take you to where your heart desires in Sabah.

12.

No Compromise of Safety

All our open sea speedboats are equipped radio communication equipment; the boats are never out of communication with our office. The boats, vehicles, captains and guides are licensed and insured. All boats are equipped with life jackets and our coaches and vans are equipped with seat belts. We are also covered by Public Liabitiity insurance policy.

13.

Resources

With 42 years of industry experience by our Director (1977), we have accumulated a vast library of resources from postcards, books, slides, digital photographs and promotional materials, equipment, vehicles, contacts all over Borneo to handle most requests. We also publish our own online newsletter for the last fourteen years since September 2005, which was recently rebranded in 2017 as Wild Borneo.

Check out Wild Borneo
14.

Satisfied Customers

We have many satisfied customers including famous guests like Sir David Attenborough, Tim Kelly (President of the National Geographic Society), Jack Hanna, (US TV personality), HRH Prince Henrik (The Prince Consort of Denmark), Theo Allofs (world famous photographer), S Club 7 (English Pop Group), Jeff Corwin (TV Wildlife Biologist), delegates from WWF, Borneo Ecotourism Conference 2005, Asia Pacific Ecotourism Conference 2002, World Ecotourism Conference 1999 and various international media groups.

Read our guest comments
15.

Emergency Evacuation Service

For hard core trekking tours to Crocker Range and Maliau Basin we can arrange for emergency evacuation by helicopter, under guests insurance coverage, if necessary due to illness or fatigue.

#lifeatbet

Whether we’re out there guiding you as you traverse the vast Bornean jungle or helping operations run smoothly in our office spaces, we always do our best to bring in a fun, vibrant, and engaging atmosphere! Our team members work, eat, socialise, take part in activities and events, learn, and develop together like a close-knit family – helping to create some pretty memorable experiences for both our guests and ourselves throughout the years.

If you’d like to take a glimpse at our working environment or culture, remember to search for “#lifeatbet” in our social media! It’s also where we regularly post about the latest activities, events, and projects that we’re involved in – so be sure to drop on by!

Follow our social media!

Meet The Team

Borneo Eco Tours is made up of a diverse group of people who are all working towards the same Vision which is “To create and provide the most memorable holiday experience for our clients”.

The Management

Managing Director

Baton Bijamin

General Manager / Director

Timothy Teo

Director

Ivan Chang

Assistant General Manager

Fernando D. Ruloda

Sandakan Branch Manager

Sales and Reservations

Nelly

Rosalind

Hanif

Cindy

Oviera

Farah

Sheyron

Jeaner

Faridah

Selestica

Angelica

Audrey

Ainul

Danella

Tour Guides

Adrian Chin

Jason James

Hazwan Suban

Hamit Suban

Laurien Yunus

Ahmad Syahfil

Britney

Awards and Recognitions

Over the years, Borneo Eco Tours has received numerous awards and accolades for the work that we have been doing. Whether you are our guest or partner, our achievements today will mean very little without your support, and for trusting us to be your travelling companion in Borneo. With that, we would like to say thank you and dedicate these milestones to you!

International Awards & Mentions

2019

TripAdvisor Hall of Fame

Five-Time Winner of the Certificate of Excellence from 2015-2019

2019

MATTA Awards 2019

Best Tour Operator - Responsible Tourism

2019

PATA Awards 2019

Gold Award Winner - Corporate Social Responsibility

2017

TripAdvisor Certificate of Excellence

2015

1st Place Honoree of ETC (Educational Travel Community) Responsible Tourism Showcase

2014

Wild Asia Responsible Tourism Awards

Best in Community Engagement and Development

2012

SKAL Sustainable Development in Tourism

Best Tour Operator / Travel Agent

2008

National Geographic Adventure

top 158 Best Adventure Travel Company on Earth

2006

British Travel Awards

Finalist/ Most Environmentally Responsible Travel Agent

2000

Green Globe Achievement Award

1999

IH&RA Environmental Award

Environmental awards /1st Runners - up

1999

Conde Nast Traveler Ecotourism Award

Tour Operator/ Honorable Mention

1998

World Travel & Tourism Council (WTTC)

Green Globe Achievement Award

1996

World Travel and Tourism Council (WTTC)

Green Globe Achievement Award

1994

European Incentive & Business Travel Meeting (EIBTM)

National Awards & Recognitions

2017

Human Resources Development Awards 2017

SME Service Sector / WINNER

2009

Sabah Tourism Awards 2009

Best Inbound Tour Company / WINNER

2007

Sabah Tourism Awards 2007

Best Inbound Tour Company / Finalist

2007

Sabah Tourism Awards 2007

Best Tour Package (Kinabatangan Wildlife Safari) / Winner

2005

Malaysian Tourism Award 2005

Best Tour program / Finalist

2005

Malaysian Tourism Award 2005

Best Tourist Guide / Mark Louis Benedict

2005

Malaysian Tourism Award 2005

Best Inbound Tour Company / Finalist

2005

Sabah Environmental Recognition Night 2005

Outstanding Environmental Friendly Private Organization Award / Finalist

2003

Malaysian Tourism Gold Award 2003

Best Tour Package / Merit

1997

Malaysian Tourism Gold Award 1997

Best Tour Operator / Merit

1997

Malaysian Tourism Gold Award 1997

Best Tour Package / Merit

1997

Sabah Tourism Awards 1997

Best Tour Operator

1992

Malaysian Tourism Gold Award 1992

Best Incentive Package / Merit

1990

Sabah Tourism Gold Award 1990

Best Tourism Publication

1990

Malaysian Tourism Gold Award 1990

Best Tour Package / Merit

1990

Malaysian Tourism Gold Award 1990

Best Publication / Merit

1990

Sabah Tourism Gold Award 1990

Best Photograph

Awards Won by Sukau Rainforest Lodge

2015

PATA Tourism InSPIRE Awards 2015

Best Independent Accommodation

2015

TripAdvisor Hall of Fame (Five-Time Winner of the Certificate of Excellence from 2011-2015)

Five-Time Winner of the Certificate of Excellence from 2011-2015

2014

Malaysia Tourism Award 2014

Winner for Best Hotel Services (3 Star & Below)

2013

Sabah Tourism Awards 2013

Winner / Best Nature Lodge

2013

Wildasia Responsible Tourism Awards 2013

Most Inspiring Responsible Tourism Accommodation Provider

2010

17th World Travel Awards 2010

WINNER / Asia's Leading Green Hotel

2009

Sabah Tourism Awards 2009

Finalist, Excellence in Hotel Services - Nature Lodge

2009

16th World Travel Awards 2009

Finalist / World's Leading Eco-Lodges

2009

16th World Travel Awards 2009

Finalist / Asia's Leading Eco-Lodges

2009

National Geographic Adventure's Magazine 2009

Top 50 Ecolodges / Jungle Category

2008

15th World Travel Awards 2008

Finalist / Asia Leading Green Hotel

2008

15th World Travel Awards 2008

Finalist / World's Leading Eco-Lodges

2006

ECOCLUB.com Ecolodge Awards 2006

3rd Prize Winner

2006

First Choice Responsible Tourism Awards 2006

Highly Commended/ Best small hotel

1999

IH&RA Green Hotelier Awards 1999

1st Runner-up

1999

Top 10 Ecotourism Hotspots by ShermansTravel.com 1999

1999

The Green Hotelier of the Year 1999 Award

Winner

1997

British Airways Tourism for Tomorrow Award 1997

Best Lodge Pacific Region Winner

Awards Won by BEST Society

2014

Wild Asia Responsible Tourism Awards 2014

Finalist of "Most Inspiring Responsible Tourism Initiatives"

2013

UNWTO Ulysses Award for Innovation in Non-Governmental Organizations 2013

Career with Borneo Eco Tours

Our strengths rely on our dynamic crews, positive company culture, susceptible to changes and always willing to go the extra miles. Each and every BET team player has the opportunity to grow their potential. In house trainings are conducted on a regular basis in different aspects of personal development including financial planning, leadership, public speaking and self-confidence.

Join us now!

Current Job Opening

Assistant Branch Manager

Senior Tour Consultant

Sustainability Coordinator

Full Stack Web Developer

Assistant Lodge Manager

Housekeeping Supervisor

Internship Programes

Volunteer & Internship Programes

Global Graduate Programme

We are offering Global Graduates Programme to fresh graduates majoring in Tourism, Hospitality or Business Administration studies with minimum CGPA of 3.00 and above and has held a leadership position in any extra curricular activity. Graduates will undergo a 2-years structural program whereby they will be given exposure to work in few departments and will have the opportunity to be involved in international and community projects. Graduates who excellently completed this programme will become an Assistant Supervisor.

Apply Now!

Scholarship Programmes

Tourism Undergraduate Scholarship

Our Tourism Undergraduate Scholarship provides a one-off financial support to native Sabahan students of Universiti Malaysia Sabah (UMS) who are in their second or final year, studying Bachelor Degree in Tourism field with minimum CGPA of 3.5 and above. Upon completion of your studies and the success of your application, a grant of RM3000 will be granted to the beneficiary where he/she commences an internship at BET for 3 months. The beneficiary then may be absorbed as full time employee, subject to their performance and vacancy.

Learn more

Guide Apprentice Program

This program calls for students who are outdoorsy; fun, adventurous and love to travel; great in story-telling; caring and hospitable; and has a big heart in sharing with tourists about Borneo and its wonders. Borneo Eco Tours (BET), a leading tour operator in Sabah, Malaysian Borneo is offering University Malaysia Sabah (UMS) students the opportunity to kick-start a career in tour guiding by becoming an apprentice guide through this program. The Guide Apprentice Program is open to native Sabahan undergraduates studying Conservation Biology in UMS.

Learn more