Start up your career in a learning organisation

Job Description :

• To answer incoming email / fax and make necessary tour arrangement within 24 to 48 hours.
• To secure and close sales from agents and/or walk-in clients.
• To ensure booking are properly finalized before clients\' arrival and to ensure all arrangement are well taken care of to avoid interruption of service.
• Liase with suppliers and hoteliers for bookings.
• Research various destinations and means of travel regarding prices, customers, weather conditions, reviews etc.
• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
• Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
• Assist and assuring payment/invoices are collected before the tour commences.
• Takes accountability by updating daily sales in system.
• Attend conferences to maintain familiarity with tourism trends.
• Maintain relationship with key persons.
• Reach the revenue and profit targets.
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages.

Requirements :

• Diploma/Degree in Tourism Management or related field
• Good command in English, both verbal and written communication. Ability to speak in other languages is an added advantage.
• Have good customer relation skills/PR skills.
• Passionate about what Sabah has to offer as a destination.
• Enjoy dealing with customer through email and telephone.
• Able to work indoor most of the time.
• Fresh graduate with outstanding performance will be considered.

Borneo Eco Tours, Kota Kinabalu

Job Description :

• Responsible to assist in completing all accounts related task
• Perform daily accounting operation and functions such as Account Receivable/Payable, general ledger, cash book, inventory, month-end closing and all the necessary accruals and reversals.
• To liaise with client/suppliers pertaining to audit and accounting matters.
• Financial data entry and general book keeping for instance, issue payment and Sales Invoice and etc.
• Preparation of Monthly bank reconciliation statement.
• Review all invoices and documentations for approvals prior to Payment.
• Perform any other tasks assigned by Superior/Management from time to time

Requirements :

• Possess at least a Diploma, Advanced/Higher/Graduate Diploma or Degree Finance/Accountancy/Banking or equivalent.
• Preferably 1 to 2 years relevant experience
• Good command in English and Malay, both verbal and written communication. Ability to speak in other languages is an added advantage.
• Able to work under pressure & tight deadlines.
• Good proficiency in MS Excel and other Microsoft programs.
• Good Knowledge in SQL or other accounting software will be advantage.

Borneo Eco Tours, Kota Kinabalu

Job Description :

1. Develop strategic policies and programs for overall tours operations.
2. Accountable to manage company’s fleet and tour related assets such as vehicle.
3. Ensure compliance in all aspects of tour procedures.
4. Oversees the supervision of guides and fleet captains which includes work allocation, training, and problem resolution.
5. Responds to special requests, as well as guest complaints and inquiries in a calm, prompt, courteous manner.
6. Facilitates the flow of information, by organizing and presiding over regularly scheduled departmental meetings and communicates projected data.
7. Resolve guest complaints effectively and upkeep property safety and security.
8. Handle accidents, injuries, unsafe work conditions and/or security issues.
9. Verifies department and summary logs and assigns, as necessary, job duties to team members.

Requirements :

1. At least 3 years of supervisory level experience in operations management. Understanding of tour operation overall management.
2. Have strong customer service skills.
3. Able to work on flexible time.
4. Proficiency in MS Office or any computer skills.
5. Fluent in English both speaking and writing. Foreign language is an added advantage.

Borneo Eco Tours, Kota Kinabalu

Job Description :

1. Works as part of the digital marketing and communications department
2. Plan, design, set timeline and develop websites
3. Understanding of security practices
4. Determines and suggests innovative web usability and functionality.
5. Optimizes site contents, functions, and layout.
6. Recommends and implements new approaches that enhance user experience.
7. Solve code problems.
8. Performs analytical thinking using various data reporting and tools and suggests innovative ways to capture conversions.
9. Manages databases, webpages, scripting, and programming.
10. Involves in digital marketing activities (social media, email, web promotion, SEO, analytics, contents).

Requirements :

1. Previous working experience as a Web Developer is required with advanced knowledge in digital marketing practices and team management skills
2. Possess a minimum BSc or MSc in IT/Computer Science/Multimedia or relevant.
3. Skilled in web development programming languages such as PHP, MySQL, JQuery, Javascript, HTML5, and CSS3. Knowledge in Angular, Nativescript and implementation of third party tools and familiar in JSON and XML based web services.
4. Understand current best practices on web trends, techniques, and technologies.
5. Demonstrated strong knowledge in SEO best practices and responsive design.
6. Able to use design software - Dreamweaver, Photoshop, and Illustrator.
7. Passionate, creative, good analytical, resourceful, and independent with good ability in problem-solving.
8. Able to write and converse in English.
9. Ability to juggle multiple projects or tasks of varying complexities, meet deadlines and work well under pressure.
10. Excellent and efficient team player who communicates effectively with colleagues.

Borneo Eco Tours, Kota Kinabalu

Job Description :

1. Planning and delivering software platforms used across multiple products and organizational units.
2. Writing of software technical documentation and user operating manuals.
3. Perform debugging of code and code fixes.
4. Conduct software testing.
5. Confirms program operation by conducting tests on local or test server before deployment to live server.
6. Maintains system security, data integrity and information confidentiality.

Requirements :

1. 2-3 years of experience, junior candidates can equally apply
2. Deep expertise and hands on experience with Web Applications and programming languages such as HTML,  JavaScript, JQuery and Web Service API's (REST, JSON etc.)
3. Strong grasp of code security principles and how they apply to organization’s external applications such as company websites, e-payment etc
4. Software Knowledge (Algorithm Design, Design, Performance Tuning, Debugging, Development Fundamentals, Solving, Documentation, Testing etc)
5. Good knowledge on Wordpress development themes and plugins, angular and/or similar frameworks for native-hybrid mobile applications development.

Borneo Eco Tours, Kota Kinabalu

Job Description :

• Assemble and check required supplies and equipment before departing for tour.
• Describe points of interest along the tour and answer questions as required.
• May be responsible to guide visitors while operating a vehicle, travelling in a vehicle or on-site while providing commentary or interpretations.
• Monitor visitors' activities in order to ensure compliance with establishment or tour regulations and safety practices.
• May have to plan and/or conduct itineraries and activities.
• Organize tours by groups or individuals in coaches, cars or on foot.
• Look for an area that can generally be of great interest to a group or a particular group of people.
• Communicate with the group/s or their representative/s about the details of the tour – assembly time and place, destination, accommodation, transportation, immigration concerns (if the tour is set abroad) and costs.
• Finalize all the details with the tour group or their representative.
• Offer specialist knowledge on subjects like plants, natural resources, mammals, insects, birds, history, arts, culture and sciences, designs and architecture.
• During the tour, communicate with your tour group in a cheerful and engaging manner.
• Lead the tour group to points of interest and at the same time provide useful and interesting information in whatever medium – written, oral or through electronic presentations.
• Always make sure of the safety and convenience of your tour group, including doing safety briefing of each tour.
• Make sure all the members of the tour group follow the schedules set.
• Make sure of the hotel accommodation in case the tour is schedule for more than a full working day.
• Make sure that the tour group will be sent home as safely as possible.

Requirements :

• Must possess a Gold Badge License (Tourist Guide Certificate license certified by MOTAC)
• Must be able to speak fluent English and Malay, Chinese language will be an added advantage
• Excellent Customer Service Skills, Interpersonal Skills and Emotional Intelligent.
• Willing to work odd hours.
• Having a PSV licence will be an added advantage.
• Basic knowledge of computer usage.

Borneo Eco Tours, Sandakan

Job Description :

• Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
• Scheduling staff shifts and organizing replacements as required.
• Investigating and addressing complaints regarding poor housekeeping service.
• Providing training to the housekeeping staff.
• Regularly taking inventory of cleaning supplies and ordering stock as needed.
• Issuing cleaning supplies and equipment to housekeeping staff as needed.
• Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
• Performing various cleaning duties in instances of staff shortages.

Requirements :

• Minimum 2 years of experience in hotel Housekeeping
• Proven housekeeping or hospitality experience.
• Working knowledge of housekeeping.
• Proficient in all Microsoft Office applications.
• The ability to multitask.
• The ability to stand for extended periods of time.
• Excellent organizational and time management skills.
• Exceptional customer service skills.
• Effective communication skills.
• Team player with positive attitude

Sukau Rainforest Lodge

Job Description :

• To assist Purchasing Executive to carry out daily operations of Purchasing Department in regards to Best Price, Best Quality and Best Quantity.
• To ensure all purchases are legitimate business purchases and are made in accordance with company policy.
• To receive Purchase Request for engineering suplies and general supplies from related department (and ensure that the PR has been approved by the related department head)
• To communicate with department concerned to ensure the item specifications - identify needs by sample, specification, details brand etc.
• To prepare purchase order based on approved purchase request.
• To follow up on the outstanding orders immediately.                     

Requirements :

1. Candidate must possess at least an SPM, Diploma, Advanced/Higher/Graduate Diploma, Degree in the related field.
2. Minimum 1 to 2 years' proven work experience in Purchasing.
3. Good understanding and knowledge of Vendor relationships.
4. Strong IT skills, customer service, filing skills, and knowledge in purchasing methods and procedures.
5. Good communication and interpersonal skills with strong command of English, both spoken and written. Well organized and accurate.
6. Preferably from a Hotel and Tourism background.

Sukau Rainforest Lodge

Job Description :

• Handle and document storage and transportation of hazardous materials.
• Maintain the storage area in a neat and orderly manner.
• To work with other departments in regard to cost control.
• To organize the review, plan and discuss with HODs individually for set par stock department and store in low & high season before year end each year.
• To perform stock inspection during stock arrival and ensure items received are in accordance with Delivery Order (DO)/Invoices.
• To ensure items received are in good condition, and to report any damages or discrepancies of items received for rectification and record keeping.

Requirements :

• Must be organized and punctual
• At least an SPM qualification.
• Fluent in English and Bahasa Melayu both in writing and in verbal. Foreign language is an added advantage.
• Have at least 1 to 2 years of storekeeping experience.
• Proficient in MS Office (MS Word, Excel and Powerpoint)
• Honest, trustworthy and helpful.

Sukau Rainforest Lodge