#LifeAtBET

Whether we’re out there guiding you as you traverse the vast Bornean jungle or helping operations run smoothly in our office spaces, we always do our best to bring in a fun, vibrant, and engaging atmosphere! Our team members work, eat, socialise, take part in activities and events, learn, and develop together like a close-knit family – helping to create some pretty memorable experiences for both our guests and ourselves throughout the years.

If you’d like to take a glimpse at our working environment or culture, remember to search for “#lifeatbet” in our social media! It’s also where we regularly post about the latest activities, events, and projects that we’re involved in – so be sure to drop on by!

Ways you can join us

Job Openings | Global Graduate Program | Internship Program | Scholarship Program

Current Job Openings

Our strengths rely on our dynamic crews, positive company culture, susceptible to changes and always willing to go the extra miles. Each and every BET team player has the opportunity to grow their potential. In house trainings are conducted on a regular basis in different aspects of personal development including financial planning, leadership, public speaking and self-confidence.

Job Description :

  • To answer incoming email / fax and make necessary tour arrangement within 24 to 48 hours.
  • To secure and close sales from agents and/or walk-in clients.
  • To ensure booking are properly finalized before clients\' arrival and to ensure all arrangement are well taken care of to avoid interruption of service.
  • Liase with suppliers and hoteliers for bookings.
  • Research various destinations and means of travel regarding prices, customers, weather conditions, reviews etc.
  • Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.
  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
  • Assist and assuring payment/invoices are collected before the tour commences.
  • Takes accountability by updating daily sales in system.
  • Attend conferences to maintain familiarity with tourism trends.
  • Maintain relationship with key persons.
  • Reach the revenue and profit targets.
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages.

Requirements :

  • Diploma/Degree in Tourism Management or related field
  • Good command in English, both verbal and written communication. Ability to speak in other languages is an added advantage.
  • Have good customer relation skills/PR skills.
  • Passionate about what Sabah has to offer as a destination.
  • Enjoy dealing with customer through email and telephone.
  • Able to work indoor most of the time.
  • Fresh graduate with outstanding performance will be considered.

Borneo Eco Tours, Kota Kinabalu

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Job Description :

1. Market Research

The most common duty of a Product Analyst is to utilize data analysis software to research market trends. Their main contribution to a company is to correctly project the costs of developing and marketing a product, as well as potential sales and profit. As well, they create reports about the performance of a given product, and suggest possible improvements, which are done by reading reports and reviews.

2. Interviewing

Before putting a product on the market, or to determine what upgrades can help increase sales of an already-developed offering, Product Analysts interview existing customers and/or potential users to get their feedback. This can be done via conducting focus groups, individual interviews and usability tests as well as anonymous surveys.

3. Inter-departmental Collaboration

In this role, individuals must liaise with numerous parties from different departments. Product Analysts work with marketing departments to explore entering into new market sectors; advise salespeople on a competitive pricing strategy; project the costs of development and launch for the finance department; as well as suggest improvements to the development team.

4. Product Analytics

As the job title implies, a Product Analyst’s main task is to provide lifelong product analysis. This responsibility encompasses studying the competition to see what is already on the market, and what upgrades can be introduced to create a better or more useful product. Once the product is ready to be sold, these professionals monitor its performance across different markets, and prepare detailed reports. A Product Analyst’s job typically doesn’t end with the creation of the product; instead, they monitor its performance on the market to meet or exceed sales projections.

 Contracting

  1. Ensure all agents/hotels and suppliers are re-contracted within specified deadlines with a minimum 3 months prior to expiry.
  2. Negotiate with agents/hotels and suppliers regularly monitor to ensure the company has the best rates.
  3. Negotiate special offers and exclusive deals with all agents/hotels and suppliers throughout the year.
  4. Address and resolve any standard/ service level issues with agents/hotels and suppliers

Requirements :

  • The ability to conduct market research
  • Excellent writing skills to prepare detailed reports
  • Ability to synthesize complex data into actionable goals
  • Critical thinking skills to recommend original and productive ideas
  • Interpersonal skills to work collaboratively with various stakeholders who may have competing interests
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and meet tight deadlines
  • Capable of working independently as well as part of a team
  • Ambitious with the ability to think on your feet
  • Ability to multitask and prioritise work effectively
  • Independent person and a self starter.
  • Minimum a degree holder in relevant field.

Borneo Eco Tours, Kota Kinabalu

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Job Description :

  1. Planning and delivering software platforms used across multiple products and organizational units.
  2. Writing of software technical documentation and user operating manuals.
  3. Perform debugging of code and code fixes.
  4. Conduct software testing.
  5. Confirms program operation by conducting tests on local or test server before deployment to live server.
  6. Maintains system security, data integrity and information confidentiality.

Requirements :

  1. 2-3 years of experience, junior candidates can equally apply
  2. Deep expertise and hands on experience with Web Applications and programming languages such as HTML,  JavaScript, JQuery and Web Service API's (REST, JSON etc.)
  3. Strong grasp of code security principles and how they apply to organization’s external applications such as company websites, e-payment etc
  4. Software Knowledge (Algorithm Design, Design, Performance Tuning, Debugging, Development Fundamentals, Solving, Documentation, Testing etc)
  5. Good knowledge on Wordpress development themes and plugins, angular and/or similar frameworks for native-hybrid mobile applications development.

Borneo Eco Tours, Kota Kinabalu

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Job Description :

  1. To Oversee the Operations in a Hotel setting Duties.
  2. Meeting with Department Heads on a daily, weekly, monthly basis to discuss operations, staffing and training.
  3. Ensuring that Maintenance is operating within budget parameters and monitoring performance on a daily/weekly basis.
  4. Working closely with the Front desk to ensure optimal customer service, overseeing scheduling and operations of the desk.
  5. Hands on activity in each department when required and mostly on a daily basis.
  6. Handling customer issues and solving any situations as they arise.
  7. Attending any local meetings.
  8. Working within company policies and procedures on a regular basis.
  9. Preparing reports and conducting weekly Department Head Meetings.
  10. Managing budget allocations and labour costs in each department.

Requirements :

  1. Relevant management experience in tourism/hotel management or related fields
  2. At least 5 years of experience of leading a team
  3. Fit to work in nature environment (jungle lodge)
  4. Excellent verbal and written English communication

Sukau Rainforest Lodge

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Job Description :

  • Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
  • Scheduling staff shifts and organizing replacements as required.
  • Investigating and addressing complaints regarding poor housekeeping service.
  • Providing training to the housekeeping staff.
  • Regularly taking inventory of cleaning supplies and ordering stock as needed.
  • Issuing cleaning supplies and equipment to housekeeping staff as needed.
  • Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
  • Performing various cleaning duties in instances of staff shortages.

Requirements :

  • Minimum 2 years of experience in hotel Housekeeping
  • Proven housekeeping or hospitality experience.
  • Working knowledge of housekeeping.
  • Proficient in all Microsoft Office applications.
  • The ability to multitask.
  • The ability to stand for extended periods of time.
  • Excellent organizational and time management skills.
  • Exceptional customer service skills.
  • Effective communication skills.
  • Team player with positive attitude

Sukau Rainforest Lodge

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Internship Program

'The' Platform to help you start with your career path.

At BET, SRL or BEST Society, we offer international and local universities a challenging and dynamic program for a minimum 3 months who are pursuing their first degree with current CGPA 3.0. Our platform provides the opportunity for students to gain knowledge and working experience related to their field of study - Marketing and Communications, IT, Tourism, Human Resources, Environment Sciences, Hospitality and Culinary.

READ TESTIMONIALS

Global Graduate Program

Fresh from the Uni? As a graduate, we offer you the foundation in acquiring skills and knowledge and gain valuable, real-world working experience

We are offering Global Graduates Programme to fresh graduates majoring in Tourism, Hospitality or Business Administration studies with minimum CGPA of 3.00 and above and has held a leadership position in any extra curricular activity. Graduates will undergo a 2-years structural program whereby they will be given exposure to work in few departments and will have the opportunity to be involved in international and community projects. Graduates who excellently completed this programme will become an Assistant Supervisor.

Apply Now!

Scholarship Programs

Tourism Undergraduate Scholarship

Our Tourism Undergraduate Scholarship provides a one-off financial support to native Sabahan students of Universiti Malaysia Sabah (UMS) who are in their second or final year, studying Bachelor Degree in Tourism field with minimum CGPA of 3.5 and above. Upon completion of your studies and the success of your application, a grant of RM3000 will be granted to the beneficiary where he/she commences an internship at BET for 3 months. The beneficiary then may be absorbed as full time employee, subject to their performance and vacancy.

Apply

Guide Apprentice
Program

This program calls for students who are outdoorsy; fun, adventurous and love to travel; great in story-telling; caring and hospitable; and has a big heart in sharing with tourists about Borneo and its wonders. Borneo Eco Tours (BET), a leading tour operator in Sabah, Malaysian Borneo is offering University Malaysia Sabah (UMS) students the opportunity to kick-start a career in tour guiding by becoming an apprentice guide through this program. The Guide Apprentice Program is open to native Sabahan undergraduates studying Conservation Biology in UMS.

Apply

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