Operations Coordinator (Field)

This position requires the candidates to assist the Assistant Operation Manager in assigning the operations diary and daily operation of the office.

Number of vacancy : 2

Location : Borneo Eco Tours, Sandakan View Location


  • To assist in updating VIS report and conducting vehicle inspections on a weekly basis.
  • To ensure diaries are entered properly and accurately.
  • To have a thorough knowledge of the tour packages and be aware of any changes in the tour packages.
  • Make all travel arrangements mainly transportation.
  • Oversee the schedule of Operations Department.
  • Manage relationships with travel agencies and vendors. Visits supplier to ascertain accommodation quality and sustainability.
  • Ensure guest history records and general guest information have been identified and accurately recorded in the system.
  • Attend and resolve to guests complaints effectively on the field.


  • Possess at least an SPM, Diploma, Advanced/Higher/Graduate Diploma or Degree in related field.
  • Preferably 1 to 3 years of relevant experience.
  • Able to work under pressure & tight deadlines
  • Good proficiency in MS Excel and other Microsoft programs.
  • Willing to travel between KK, Sandakan or Sukau for work-related purposes when necessary.
Apply this Position

About Us

Borneo Eco Tours is a multi-award-winning tour operator and a pioneer of responsible ecotourism in Sabah, Malaysian Borneo. With over 25 years of experience in delivering memorable holiday experiences, we’ve established ourselves as the Borneo Specialists. We’re a team of passionate and fun-loving individuals, who come together to create exciting and locally-enriching tailor-made adventures for travellers from all around the world!

Our sister property, Sukau Rainforest Lodge, is a world-famous ecolodge! It rests on the riverbank of the incredibly rich Kinabatangan River, offering a unique wildlife safari experience as well as luxury amidst the untamed jungles of Borneo.

Besides that, we also operate a non-profit division called BEST Society - through which we carry out sustainable development projects in order to give back to and empower local communities throughout Sabah.

Why Us?

    Award-winning Companies

    Training & Development Programs

    Family Oriented and Fun Working Environment

    Making a Difference in People, Planet and Profit