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Tour Consultant

This position requires the candidate to be responsible for promoting and booking travelling arrangements for clients (individual or businesses). The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Number of vacancy : 2

Location : Borneo Eco Tours, Kolombong View Location

RESPONSIBILITIES

  • To answer incoming email / fax and make necessary tour arrangement within 24 to 48 hours.
  • To secure and close sales from agents and/or walk-in clients.
  • To ensure booking are properly finalized before clients\' arrival and to ensure all arrangement are well taken care of to avoid interruption of service.
  • Liase with suppliers and hoteliers for bookings.
  • Research various destinations and means of travel regarding prices, customers, weather conditions, reviews etc.
  • Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services.
  • Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
  • Supply travelers with pertinent information and useful travel/holiday material (guides, maps, event programs etc)
  • Assist and assuring payment/invoices are collected before the tour commences.
  • Takes accountability by updating daily sales in system.
  • Attend conferences to maintain familiarity with tourism trends.
  • Maintain relationship with key persons.
  • Reach the revenue and profit targets.
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages.

JOB REQUIREMENT

  • Diploma/Degree in Tourism Management or related field
  • Good command in English, both verbal and written communication. Ability to speak in other languages is an added advantage.
  • Have good customer relation skills/PR skills.
  • Passionate about what Sabah has to offer as a destination.
  • Enjoy dealing with customer through email and telephone.
  • Able to work indoor most of the time.
  • Fresh graduate with outstanding performance will be considered.
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About Us

Borneo Eco Tours is a multi-award-winning tour operator and a pioneer of responsible ecotourism in Sabah, Malaysian Borneo. With over 25 years of experience in delivering memorable holiday experiences, we’ve established ourselves as the Borneo Specialists. We’re a team of passionate and fun-loving individuals, who come together to create exciting and locally-enriching tailor-made adventures for travellers from all around the world!

Our sister property, Sukau Rainforest Lodge, is a world-famous ecolodge! It rests on the riverbank of the incredibly rich Kinabatangan River, offering a unique wildlife safari experience as well as luxury amidst the untamed jungles of Borneo.

Besides that, we also operate a non-profit division called BEST Society - through which we carry out sustainable development projects in order to give back to and empower local communities throughout Sabah.

Why Us?

    Award-winning Companies

    Training & Development Programs

    Family Oriented and Fun Working Environment

    Making a Difference in People, Planet and Profit

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Working Hours
Mon-Fri : 0800-1700 or 0900-1800
Sat : 0800-1200
Dress Code?
Casual and Uniform
Benefit?
Medical, travel, allowances, free parking, annual leave, free training
Our Affiliates:
Sukau Rainforest Lodge BEST Society Borneo Quad Biking Kiulu Farmstay Sukau Ecotourism Research Centre Mind Vistas
Member of:
Glocal Ecotourism Network Asian Ecotourism Network The Long Run MATTA PURE Life Experiences
In support of:
Sabah Tourism Board Tourism Malaysia Visit Malaysia 2020