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Tour Guide

The tour guide is responsible for helping the people who are visiting to understand the area that they are visiting. They must be thoroughly knowledgeable about the cities, regions and countries where they work.

Tour guides typically equip clients with the skills and knowledge to appreciate, respect, understand and interact with natural, cultural, historical or build attractions. 

Number of vacancy : 3

Location : Borneo Eco Tours, Sandakan View Location

RESPONSIBILITIES

  • Assemble and check required supplies and equipment before departing for tour.
  • Describe points of interest along the tour and answer questions as required.
  • May be responsible to guide visitors while operating a vehicle, travelling in a vehicle or on-site while providing commentary or interpretations.
  • Monitor visitors' activities in order to ensure compliance with establishment or tour regulations and safety practices.
  • May have to plan and/or conduct itineraries and activities.
  • Organize tours by groups or individuals in coaches, cars or on foot.
  • Look for an area that can generally be of great interest to a group or a particular group of people.
  • Communicate with the group/s or their representative/s about the details of the tour – assembly time and place, destination, accommodation, transportation, immigration concerns (if the tour is set abroad) and costs.
  • Finalize all the details with the tour group or their representative.
  • Offer specialist knowledge on subjects like plants, natural resources, mammals, insects, birds, history, arts, culture and sciences, designs and architecture.
  • During the tour, communicate with your tour group in a cheerful and engaging manner.
  • Lead the tour group to points of interest and at the same time provide useful and interesting information in whatever medium – written, oral or through electronic presentations.
  • Always make sure of the safety and convenience of your tour group, including doing safety briefing of each tour.
  • Make sure all the members of the tour group follow the schedules set.
  • Make sure of the hotel accommodation in case the tour is schedule for more than a full working day.
  • Make sure that the tour group will be sent home as safely as possible.

JOB REQUIREMENT

  • Must possess a Gold Badge License (Tourist Guide Certificate license certified by MOTAC)
  • Must be able to speak fluent English and Malay, Chinese language will be an added advantage
  • Excellent Customer Service Skills, Interpersonal Skills and Emotional Intelligent.
  • Willing to work odd hours.
  • Having a PSV licence will be an added advantage.
  • Basic knowledge of computer usage.
Apply this Position

About Us

Borneo Eco Tours is a multi-award-winning tour operator and a pioneer of responsible ecotourism in Sabah, Malaysian Borneo. With over 25 years of experience in delivering memorable holiday experiences, we’ve established ourselves as the Borneo Specialists. We’re a team of passionate and fun-loving individuals, who come together to create exciting and locally-enriching tailor-made adventures for travellers from all around the world!

Our sister property, Sukau Rainforest Lodge, is a world-famous ecolodge! It rests on the riverbank of the incredibly rich Kinabatangan River, offering a unique wildlife safari experience as well as luxury amidst the untamed jungles of Borneo.

Besides that, we also operate a non-profit division called BEST Society - through which we carry out sustainable development projects in order to give back to and empower local communities throughout Sabah.

Why Us?

    Award-winning Companies

    Training & Development Programs

    Family Oriented and Fun Working Environment

    Making a Difference in People, Planet and Profit

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Working Hours
Mon-Fri : 0800-1700 or 0900-1800
Sat : 0800-1200
Dress Code?
Casual and Uniform
Benefit?
Medical, travel, allowances, free parking, annual leave, free training
Our Affiliates:
Sukau Rainforest Lodge BEST Society Borneo Quad Biking Kiulu Farmstay Sukau Ecotourism Research Centre Mind Vistas
Member of:
Glocal Ecotourism Network Asian Ecotourism Network The Long Run MATTA PURE Life Experiences
In support of:
Sabah Tourism Board Tourism Malaysia Visit Malaysia 2020