15 reasons for choosing Borneo Eco Tours
1. THE BORNEO SPECIALIST
Our guests keep telling us time and time again that we are the best and most flexible tour company in Borneo, able to tailor make tours that are personal, great value for money and fuss free. How do we do it? 37 years of travel experience is how. Everyone from our tour consultants to the guides and captains are highly adept at flexible itineraries and tours. Shop around and you'll quickly see that there is no one in Borneo that can give you so much flexibility at such great value for money and with a service level that is the best in Borneo. That is why we are the Borneo Specialist.
2. ENVIRONMENTAL STANDARDS AND TRAINING
We are a low impact tour company with our own in-house "green policies" and Code of Practice. An in-house Green Force team was set up to monitor our green practices. These include supporting hotels and restaurants that respect the environment, support ecotourism education and employ guides who are well versed in local cultures and the environment.
Borneo Eco Tours is the only company to equip our boats for all river cruises with outboard engines and electric motors (Evinrude E-TEC and Yamaha ) which meet the world's most stringent emission standards of the European Union and the US Environmental Protection Agency (EPA), so that guests could enjoy a clean and quiet ride without disturbing the wildlife.
Our staff members undergo weekly personal development and skill training to add value to their lives. We spend more on human resource development every year (RM100,000.00) than advertising!
3. ECOTOURISM PIONEERS
Through our registered non-profit society, Borneo Ecotourism, Solutions and Technologies (BEST) Society, Borneo Eco Tours and Sukau Rainforest lodge have been helping local communities. Projects include medical camps, supply of water tanks, and providing assistance to produce and promote Virgin Coconut oil and building capacity through training. Since the year 1996, BEST Society has received donation from individual donors and corporations amounting to RM 2,393,904.94. As of 2018, Borneo Eco Tours have contributed RM 895,279.00 and Sukau Rainforest Lodge with RM 622,265.08 out of the total amount. Borneo Ecotourism Solutions & Technologies Society (BEST) is a non profit division of Borneo Eco Tours to help implement community and environment projects. More information at www.bestsociety.org
4. SUKAU RAINFOREST LODGE
We own and operate an intimate 40 room multi-international ecotourism award winning Sukau Rainforest Lodge (SRL), recognised by National Geographic as a Unique Lodge of the World. SRL underwent a RM3 million renovation in 2011. SRL is consistently rated no. 1 lodge in the area on Trip Advisor and rated by National Geographic Traveler magazine as one of top 50 ecolodges in the world. SRL is also a charter member of National Geographic Unique Lodges of the World. SRL has beautiful restaurant over looking the Kinabatangan River where you can eat delicious local dishes or our famous soups under the stars or if you're lucky to dine in the morning mist. Our 1,500ft long boardwalk was designed and built with two elephant pass and are free walk around to spot wildlife. Our river boats are the quietest and cleanest boats powered by silent and odorless electric motors. We use solar hot water heaters and reuse rainwater so that savings can be passed on to our guests. We offer our guests the option to go from Sandakan to Sukau by river or by overland. It has been host to many celebrities such as HRH Prince Henrik of Denmark, Sir David Attenborough, Jack Hanna, Jeff Corwin among others. Details at www.sukau.com
5. 100% MONEY BACK GUARANTEE
Since you only have our word on how good the Sukau Rainforest Lodge (SRL) is, we will take the risk for you by offering a Money-Back Guarantee (for internet booking only) if you are not satisfied upon arrival at the lodge. Please inform us immediately and we will return you to the port of embarkation at the earliest possible scheduled transfer and refund the cost of your Sukau tour. If you fail to see any proboscis monkey on the first afternoon river cruise, we will offer you a complimentary night cruise.
6. GREAT TEAM
We have a team of over 100 highly motivated staff within the group and with highly skilled staff including coach and boat captains, certified eco-guides, naturalists, bird/ orchid specialist guides, tour consultants, river and jungle guides and wildlife spotters. We don't the handle mass tourism market and focus only on special interest tours and small groups. Our staff is here to cater to your needs.
7. GREAT NETWORK OF OFFICES
A specialist on Borneo with Head Quarters in Kota Kinabalu and offices in Sandakan and Sukau, a strong network of partners operating in Sabah, Brunei, Sarawak and Peninsula Malaysia.
8. ECOTOURISM AWARDS
Borneo Eco Tours is highly regarded in the industry and has won numerous international awards and is highly recognized. Examples include the SKal International Award (2012), National Geographic Adventure Magazine (2008), British Travel Awards(2006), Green Globe (1996,98, 2000), IH&RA (1999), Conde Nast (1999) and Travelasia (1999). Sukau Rainforest Lodge has won the most awards in Malaysia for an eco lodge including World Travel Awards (2008,09,10), National Geographic Adventure 2009(top 50 ecolodge), Green Hotelier award 1999, Tourism for Tomorrow award 1997 (best ecolodge for Pacific region).
9. WELCOME GIFTS
All our guests who book online will receive a pack of our own special in-house welcome gifts including postcards, bookmarks and books depending on the tours they take. Get a free Visitors Handbook on Lower Kinabatangan if you take a tour to Sukau Rainforest Lodge commencing in Sandakan (excluding ex-Sukau tour). Guests who purchase optional night cruise at Sukau Rainforest Lodge online will also receive a free Photo CD (per family) with 214 photos valued at RM75.00.
10. ON TIME TRANSFER
Our on-time transfers in 2012 are 98.9% for all our guests. Get a free t-shirt if we are 15 minutes late for the airport arrival transfer.
11. LARGEST RANGE OF TRANSPORT
We have the largest range of transport consisting of 25 modern air-conditioned coaches, vans, land cruisers, cars, twin engine speedboats and river boats to provide you transport on land, sea and rivers to take you to where your heart desires in Sabah.
12. NO COMPROMISE OF SAFETY
All our open sea speedboats are equipped radio communication equipment; the boats are never out of communication with our office. The boats, vehicles, captains and guides are licensed and insured. All boats are equipped with life jackets and our coaches and vans are equipped with seat belts.
With 35 years of industry experience, we have accumulated a vast library of resources from postcards, books, slides, digital photographs and promotional materials, equipment, vehicles, contacts all over Borneo to handle most requests. We also publish our own online newsletter Borneo Ezone. We also operate Sukau Rainforest Lodge www.sukau.com in Sukau.
14. SATISFIED CUSTOMERS
We have many satisfied customers including famous guests like Sir David Attenborough, Tim Kelly (President of the National Geographic Society), Jack Hanna, (US TV personality), HRH Prince Henrik (The Prince Consort of Denmark), Theo Allofs (world famous photographer), S Club 7 (English Pop Group), Jeff Corwin (TV Wildlife Biologist), delegates from WWF, Borneo Ecotourism Conference 2005, Asia Pacific Ecotourism Conference 2002, World Ecotourism Conference 1999 and various international media groups. Read our recent guest comments.
15. EMERGENCY EVACUATION SERVICE
For hard core trekking tours to Crocker Range and Maliau Basin we can arrange for emergency evacuation by helicopter, under guests insurance coverage, if necessary due to illness or fatigue.