Travel Ban

Our Flexi Travel Plan offers just enough flexibility for guests to postpone or reschedule their travels with us to a much later date without worries.

Terms & Conditions

  • Due to the Covid-19 crisis, reservations with travel dates between 1 April 2020 to 31 July 2020 will automatically be put on the Flexi Travel Plan.
  • Guests who are part of the Flexi Travel Plan will be refunded. However, we will withhold 10% of the total tour amount as future credit.
  • This 10% credit is applicable to guest’s future travels until 31 December 2021.
  • This 10% credit is also transferable to guest’s own family members, relatives and friends.
  • Cancellation of tours can only be made for tours which travelling dates are from 1 August 2020 onwards. Normal/ Usual cancellations policies are applicable.

Examples

James booked our BB7D tour package for 2 pax and his tour is between 01 April 2020 – 31 July 2020. BB7D Tour Price per person is MYR 2,410

If James made a Full Payment:

Total Tour Amount: MYR 2,410 x 2 pax = MYR 4,820

Future Credit (10% of total tour amount): MYR 482

Paid Amount = MYR 4,820

Refundable Amount = MYR 4,820 - MYR 482 = MYR 4,338

If James made a 50% deposit:

Total Tour Amount: MYR 2,410 x 2 pax = MYR 4,820

Future Credit (10% of total tour amount): MYR 482

Paid Amount = MYR 2,892

Refundable Amount = MYR 2,892 - MYR 482 = MYR 2,410