Lodge Manager
Our Lodge Manager is responsible for overseeing the overall operations of Utan Rainforest Lodge, ensuring an exceptional guest experience while maintaining efficient day-to-day operations, high service standards, and a safe and welcoming environment.
Responsibilities
- Oversee the daily operations of the lodge, including guest services, housekeeping, food and beverage, maintenance, and general lodge activities.
- Ensure guests receive warm, professional, and personalized service throughout their stay.
- Lead, supervise, and motivate lodge staff to maintain high standards of hospitality, teamwork, and professionalism.
- Monitor lodge facilities, equipment, vehicles, and surrounding areas to ensure they are clean, safe, well-maintained, and operational.
Job Requirement
- Diploma or Bachelor’s Degree in Hospitality, Tourism, Business Administration, or other related fields.
- Minimum 3–5 years of relevant experience in hotel, resort, lodge, tourism, or hospitality operations.
- Previous experience in a supervisory or management position is required.
- Strong leadership, organizational, problem-solving, and decision-making skills.
- Excellent interpersonal and communication skills, with the ability to communicate effectively in English.
- Strong customer service orientation with a passion for creating memorable guest experiences.
Benefits
Professional Development Opportunities, Social Events, Team Building, Medical & Dental Benefit.
Dress Code
Formal and Uniform.
Working Hours
Shift.