Why Choose Us?

You’ll get personal, tailored and great valued tours with minimal backtracking. How do we do it? Well our director has been in the tourism business since 1977, that’s over 4 decades worth of experience! Everyone from our tour consultants to the guides and captains are highly adept at flexible itineraries and tours. We actively brainstorm and innovate our tours as facilities change or new technologies come about.

When travelling with us, you’ll notice that we strive to be a low environment impact tour company. We have our own set of "green policies" and Code of Practice. You’ll be supporting hotels and restaurants that respect the environment, support ecotourism education and employ local guides who are well versed in the local cultures and environment.

Borneo Eco Tours is the only company in Borneo to equip our boats for all river cruises with 4 stroke outboard engines and electric motors (Evinrude E-TEC and Yamaha) which meet the world's most stringent emission standards of the European Union and the US Environmental Protection Agency (EPA), so that you can enjoy a clean and quiet ride without disturbing the wildlife.

Through our registered non-profit society, Borneo Ecotourism, Solutions and Technologies (BEST) Society, Borneo Eco Tours and Sukau Rainforest Lodge have been helping local communities since we started business in 1991. Projects include medical camps, supply of water tanks, and providing assistance to produce and promote Virgin Coconut oil, organic farming, forest restoration project, and building capacity through training.

Since the year 1996, BEST Society has received donation from individual donors and corporations amounting to RM 3,006,109.94 as of December 2020. When travelling with us your support also contribute towards initiatives that give back to the community. Borneo Ecotourism Solutions & Technologies Society (BEST) is a non-profit division of Borneo Eco Tours to help implement community and environment projects.

Since you only have our word on how good the Sukau Rainforest Lodge (SRL) is, we’re confident to offer you a Money-Back Guarantee policy (for internet booking only) if you are not satisfied with our services. Do inform us immediately and we will return you to the port of embarkation at the earliest possible scheduled transfer and refund the cost of your Sukau tour.

You’ll receive top notch service with Borneo Eco Tours, from a team of over 160 highly motivated staff within the group including coach and boat captains, certified eco-guides, naturalists, bird/orchid/adventure specialist guides, tour consultants, river and jungle guides and wildlife spotters. We don't handle mass tourism market and focus only on special interest tours and small groups.

A specialist on Borneo with Head Quarters in Kota Kinabalu and offices in Kiulu, Sandakan and Sukau, a strong network of partners operating in Sabah, Brunei, Sarawak and Peninsula Malaysia.

Since Borneo Eco Tours formation in 1991, we have been highly regarded in the tourism industry and has won numerous international awards. These include MATTA 2019 Awards for Best Tour Operator in Responsible Tourism, PATA Gold Awards 2019 for Corporate Social Responsibility, British Travel Awards(2006), and the Green Globe Award (1996, 1998, 2000), just to name a few.

Sukau Rainforest Lodge has won the most awards for eco-lodges in Malaysia, including Asia’s Most Eco-Friendly by Boutique Hotel Awards in 2020, World Travel Awards (2008, 2009, 2010), National Geographic Adventure 2009 (Top 50 Ecolodges), Green Hotelier award 1999, Tourism for Tomorrow award 1997 (best ecolodge for Pacific region).

Those are just some of the awards in our list of awards won over the years. Click here for the full list of awards.

If you book online with us, you’ll receive a pack of our own special in-house welcome gifts including postcards, bookmarks and books depending on the tours you take. Get an exclusive Everything-You-Need-to-Know Visitors Handbook on Lower Kinabatangan when you take a tour to Sukau Rainforest Lodge commencing in Sandakan (excluding ex-Sukau tour). Goodies receive will change from time to time depending on availability.

Our on-time transfers in 2012 are 98.9% for all our guests. Get a free t-shirt if we are 15 minutes late for the airport arrival transfer.

We have the largest range of transport consisting of 25 modern air-conditioned coaches, vans, land cruisers, cars, twin engine speedboats and river boats with electric powered motor engines to provide you transport on land, sea and rivers to take you to where your heart desires in Sabah.

All our open sea speedboats are equipped radio communication equipment; the boats are never out of communication with our office. The boats, vehicles, captains and guides are licensed and insured. Our frontline staff know just how important safety is, thus ensuring safety briefing are done before commencing on tours. All boats are equipped with life jackets and our coaches and vans are equipped with seat belts. We are also covered by Public Liability insurance policy.

With 42 years of industry experience through our Director (1977), we have accumulated a vast library of resources from postcards, books, slides, digital photographs and promotional materials, equipment, vehicles, contacts all over Borneo to handle most requests. We also publish our own online newsletter for the last fourteen years since September 2005, which was recently rebranded in 2017 as Wild Borneo.

We have many satisfied customers including famous guests like Sir David Attenborough, Dame Judi Dench, Tim Kelly (President of the National Geographic Society), Jack Hanna, (US TV personality), HRH Prince Henrik (The Prince Consort of Denmark), Theo Allofs (world famous photographer), S Club 7 (English Pop Group), Jeff Corwin (TV Wildlife Biologist), delegates from WWF, Borneo Ecotourism Conference 2005, Asia Pacific Ecotourism Conference 2002, World Ecotourism Conference 1999 and various international media groups.

For hard core trekking tours to Crocker Range and Maliau Basin we can arrange for emergency evacuation by helicopter, under guests’ insurance coverage, if necessary due to illness or fatigue.