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Housekeeping Supervisor

This position requires the candidate to ensure that the standards of cleanliness are met at Sukau Rainforest Lodge. They assign tasks, inspect work to ensure it's up to standard, and provide training on how to best handle customers' requests and complaints.

Number of vacancy : 1

Location : Sukau Rainforest Lodge View Location

RESPONSIBILITIES

  1. Have a good understanding of sanitation regulations and housekeeping procedures.
  2. Responsible to organize employee shifts, training and motivating the housekeeping department.
  3. Ensure a high standard of maintenance, cleanliness and appearance of all guest accommodation, public areas, linen, back of the house areas and all sections of the lodge.
  4. To handle all guest inquiries and complaints concerning housekeeping service with courtesy, good etiquette and professionalism.
  5. To assist other sister properties (such as BET, WBB, TRL, BEST) as and when required.
  6. Any other ad-hoc duties that is assigned by the supervisor.

JOB REQUIREMENT

  1. Good verbal and written communication skills in English and Malay. Knowledge of additional language is an advantage.
  2. Good interpersonal skills along with politeness, self-driven, professionalism, and attention to detail.
  3. Knowledge of core lodge PMS and related software systems in hospitality industry.
  4. Flexibility to work various shifts, including evenings and weekends.
  5. Knowledge of cleaning tools, chemicals, and standard operating procedures in Housekeeping.
  6. Able to prioritise requests effectively.
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About Us

Sukau Rainforest Lodge is a world-famous multi-award-winning ecolodge. The lodge rests on the riverbank of the incredibly rich Kinabatangan River, offering a unique wildlife safari experience coupled with luxury amidst the untamed jungles of Borneo. Our team is made up of dedicated and fun-loving individuals, who come together to deliver incredible, unforgettable memories for travellers from all around the world!

The ecolodge is owned and operated by our parent company, Borneo Eco Tours, the premier luxury tour experience providers and pioneers of ecotourism in Sabah, Malaysian Borneo – establishing themselves as the Borneo Specialists since 1991.

We also work closely with Borneo Eco Tours’ non-profit arm, BEST Society - through which sustainable development projects are carried out in order to give back to and empower local communities throughout Sabah.

Why Us?

    Award-winning Companies

    Training & Development Programs

    Family Oriented and Fun Working Environment

    Making a Difference in People, Planet and Profit

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Working Hours
Mon-Fri : 0800-1700 or 0900-1800
Sat : 0800-1200
Dress Code?
Casual and Uniform
Benefit?
Medical, travel, allowances, free parking, annual leave, free training
Our Affiliates:
Sukau Rainforest Lodge BEST Society Borneo Quad Biking Sukau Ecotourism Research Centre Tabin Rainforest Lodge
Member of:
Glocal Ecotourism Network Asian Ecotourism Network PURE Life Experiences