About e-Invoicing in Malaysia

Understanding e-Invoicing in Malaysia and how guests can request for an e-Invoice from us.

About e-Invoicing in Malaysia

1. What is an e-Invoice?

An e-Invoice is a digital document that records the sale of goods or services, transmitted electronically in a structured format to both the buyer and the tax authority.

In this case, Borneo Eco Tours serves as the ‘supplier,’ while you, as our guest who has purchased a tour package, are the ‘buyer.’


2. Is e-Invoicing mandatory?

Yes, e-Invoicing is gradually becoming mandatory for all taxpayers engaged in commercial activities in Malaysia, including individuals. 


3. How do I request an e-Invoice from Borneo Eco Tours?

Once you have completed your payment, you can request an e-Invoice by filling out our e-Invoice Request Form online using the link below or by scanning the provided QR code.

Please ensure that the information you provide is complete and accurate.

Click here to request for e-Invoice: https://www.einvoice.borneoecotours.com/

Or scan the QR code below:



4. What happens after I have filled in and submitted the form?

Upon submitting the e-Invoice Request Form, you will receive your e-Invoice via the email address you have provided within 3-working days after submission. 


Other Related FAQs

Personal Data Protection & Privacy

Guardians of Your Privacy: Your trust matters, and we're dedicated to safeguarding your information throughout your journey with us.

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Cancellation Policies

For detailed information on our cancellation policies or for any assistance, please refer to our terms and conditions or reach out to our customer support team.

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Making Payments

Our dedicated customer support team is here to assist you. Reach out for prompt and friendly assistance to ensure a smooth transaction.

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Further Question

Your questions are not just queries; they're stepping stones to a more enriching travel experience.

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