Hear What Our Customers Are Saying
Send your review to us.
Would you be so kind as to take a moment to share your experience during your recent stay with us? Your insights will not only guide us in enhancing our services but also assist fellow travellers in making informed decisions.
katea654 @katea654
Great stay and experience.
Our stay at Sukau Rainforest Lodge with Borneo Eco Tours was great. The Lodge is well situated with comfortable rooms and friendly staff. The highlight was, of course, the trips on the river for wildlife spotting (we saw the 'Big 5'). Our guide for several of the river trips was Farhan and he continued to amaze us with both his knowledge and his ability to spot animals that we usually couldn't see straight away! The meals (all buffet) had a good variety and catered to a range of eating tastes. Having the pool to relax by in between other activities was a welcome bonus. Borneo Eco Tours are well organised with transport to and from the Lodge and their communication with me from my first email was excellent.
markfV6328AU @markfV6328AU
An excellent tour service
The tour by BorneoEcoTours was really well organised from collection to being dropped back to our hotel in Sandakan. The guides employed by BET were alll enthusiastic and knowledgable and our experience in terms of hospitality, accommodation, animal tours and animals seen was very good.
X74RZfionac @X74RZfionac
Amazing Boreno visit
Wow what an amazing trip loved the Sukau Rainforest Lodge and Rahman Mandu a very special guide who really made the trip extra brilliant - we loved our time with you here! We were super lucky and saw pigmy elephants thanks to your patience and you were brilliant with our son who is still talking about you and the trip - thank you 5/5 stars
pacyf @pacyf
Amazing tour
We have booked Wonders of Sandakan 4D3N trip through the Borneo Eco Tours and we had amazing time on this trip.
All the bookings and communication was done through email and I found the company very responsive and accommodating. A shout out to Audrey who handled so many of my emails and questions after questions and then changes to the dates. Very patient!
The tour was done in two parts, Sandakan stay for one night with some local places to visit. That day went fine, the bus was great, the food was good and the guide knowledgeable.
We then took a boat ride (around 2-3 hours) to Sukau Rainforest Lodge where we spend two nights. The same guide - again a shout out to Jimmy which was an amazing guide, was with us all the way and on every boat. In the lodge we took boat out on the river to spot the wildlife. If you every watched the BBC documentaries or Planet Earth, you feel exactly like you're on that show. Wildlife everywhere, wild orangutans, monkeys, birds. A really great nature that you can enjoy.
After the two days we got the boat back to Sandakan to get on the flight to KL.
The service was really good but the guides knowledge and sharing the information was first class.
A really great tour that you have to take if you are in that corner of the world.
louist259 @louist259
Absolute joy of an experience
This was THE highlight of our Borneo adventures. The lodge was amazing and extremely clean. Food was fantastic. But most importantly, the guides were LOVELY.
I cannot stress that enough, the guides were absolutely wonderful. Still full of love of what they do. Attention to detail, full of facts and knowledge. Thank you Asley for a great time!
We had such a great time that we ended up using the company to book a few other tours across Borneo.
762bethanyg @762bethanyg
Brilliant trip!
An absolutely incredible adventure! We travelled for 2 months and this was the highlight of my trip!!!! Everything was seamless. The staff at the Lodge were great and the food was excellent. We saw so many animals - the Borneo Big 5!
JoeSKel @JoeSKel
Great tour with staff that went out of their way to help
My flight from Kota Kinabalu was delayed by 3 hours and the office staff and guides went out of their way to help me make the most of the reduced time by rebuffing the itinerary. The guides were also very knowledgeable and friendly. I had a great time and I would recommend Borneo Eco Tours wholeheartedly. One of the highlights of my time in Malaysia.
camilac71 @camilac71
Well recommended!
Very good communication and everything went well on the tours! We had a great time and all staff was really helpful and available
NickK797 @NickK797
Lovely!
We had an amazing stay in this beautiful resort! Very nice staff, great food, bunch of wildlife and all sustainable. Love this place!