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Would you be so kind as to take a moment to share your experience during your recent stay with us? Your insights will not only guide us in enhancing our services but also assist fellow travellers in making informed decisions.
jamesoY2537ZZ @jamesoY2537ZZ
Great company, great tour!
We have just finished a 4D,3N tour with this company and can’t recommend them highly enough. From the initial contact we made when planning our trip through to the trip itself, everything was amazing. We were lucky enough to get Clare as our booking coordinator after making the first contact and she was brilliant. She answered the numerous questions we had promptly and thoroughly and was always on hand to help. Before we could even ask her she confirmed that as we were travelling with our 2yr old son she would ensure that we had a car seat to use when travelling by road and a smaller lifejacket when on the river. Someone who is forward thinking like that make travelling so much easier and she is a real asset to the company.
As for the tour itself, everything was planned meticulously and when they said they’d pick you up at a certain time they were there early. The guides we had (Vincent Yatin and Ashraaf) were great with our little boy and were so knowledgeable when it came to the flora and fauna. Answering all the questions we had while being very personable and genuinely enjoying their job. Out on safari we were able to spot the Borneo Big 5 (even if the orangutan was for mere seconds, we’re counting it!) and with the guides all being in contact with each other they were able to take us directly to a point of interest if an animal showed itself. While on the river we stayed in Sukau lodge which was beautiful and the staff there were also incredible, they even helped us to celebrate our son’s second birthday and the food they provide is both plentiful and delicious.
Honestly, I’m usually hesitant to recommend companies to friends in case they have a bad experience but I’ve already told friends who have asked about BET as I’m confident they would have as good as an experience as us. Thank you so much for everything.
55felicityc @55felicityc
Friendly and organised
Couldn’t recommend this company more! What impressed me most was the seamless organisation, they anticipated all your needs and questions which meant you could truly relax and enjoy your trip. Every member of staff was friendly, helpful and knowledgable. Their passion for sustainability and the environment was wonderful.
timpB6859ZL @timpB6859ZL
Probably the best trip we have every been on
An absolutely amazing adventure from start to finish. A delightful booking experience with William was where it all started and then a brilliant few days spent at the Ecolodge - my wife and I felt that this was probably one of the best experiences we have ever had and we hope to return as soon as we can possibly do so. The lodge, trips on boats or into the rainforest, the wildlife (orangutans, crocodiles to name a few), the food, the guides were all amazing - thank you so much!
S8308DNmichaelp @S8308DNmichaelp
Fantastic Borneo Experience
We have just returned from a two week holiday in Malaysia which included a 6D5N tour with Borneo Eco Tours. 3 nights at the Sukau Rainforest Lodge on the Kinabatangan River and 2 nights at the Borneo Rainforest Lodge in the Danum Valley. The whole experience was fantastic and we can absolutely recommend Borneo Eco Tours to anyone thinking about this sort of holiday. We started enquiring about the tours last year and our contact Selestica was incredibly helpful. The communication was excellent and they are extremely professional. The organisation throughout the tour could not be faulted - all the transfers were so well organised and the two lodges were a very high standard. The locations are very different, yet completely complementary. At Sukau you spend the day cruising the river in boats looking for the wildlife. In Danum, you are hiking through primary rainforest. Before we went to Borneo, we were warned that we would see Orang-utans at the sanctuary but probably not in the wild. In fact, we saw wild Orang-utans in four different locations, including Danum Valley. Lots of other wildlife of course, but unfortunately the elephants didn't show while we were on the river (30 arrived the day after we left - it's not a zoo). All the more reason for us to go back, which we will. One highlight was seeing the bat exodus at the Gormantong caves at the same time as some close Orang-utan encounters - I've got a video of the bats streaming over the head of an Orang-utan in a tree! Shout out to our guides Mason and Jack (Sakau) and Jill (Danum) who were all great. I even managed to avoid getting a leech stuck on me (my wife didn't). The accomodation was excellent with great food and overall I thought it was excellent value for money. I can unreservedly recommend Borneo Eco Tours if you are considering this sort of holiday.
PaschG @PaschG
Unforgettable Adventure with a Top-Tier Team!
Just returned from an incredible trip with Borneo Eco Tours, and I cannot recommend them highly enough. From start to finish, the experience was seamless and truly special.
A huge thank you to my tour consultant, William, who helped organize everything. He addressed every single question I had during the planning phase, making the entire process stress-free and seamless.
Our guide, Vincent, truly made the trip. He is incredibly knowledgeable, articulate, and has a great sense of humor that kept us laughing throughout. Beyond his expertise, he was so considerate, caring, and helpful, always ensuring I was comfortable and getting the most out of every moment.
If you’re looking for a professional, well-organized, and deeply personal way to see Borneo, look no further. Highly recommend!
Journey50904140228 @Journey50904140228
Amazing adventure
We LOVED our adventure! Borneo Exo Tours is so organized and professional. They think of everything for your vacation so you are able to just enjoy it. The planning was incredible easy with emailing back and forth, our accommodation were luxurious, and we loved the guides and how they took care of transportation and lunch on our travel days. 10/10 recommend!
693philipg @693philipg
Good company, reliable
This is one of the biggest operators in Borneo and we were very happy with the tour they organised for us, to Sukau Lodge on the Kinabatangan river. Transport was all arranged for us, and punctual, and the guides we had spoke good English and we're knowledgeable. We also went to Lankayan island but didn't book through them as booking direct with Lankayan was cheaper and that also worked out fine with pick ups and drop off back to our hotel or airport on the mainland
Y4357UNderekh @Y4357UNderekh
Fantastic Borneo Adventure
Exceeded our expectations. 3day/2night package. It was exceptionally well organised from start to finish. The guides and staff were all friendly, engaging and knowledgeable. The Eco Lodge accommodation was very comfortable and restaurant was good. We saw lots of wildlife including elephants, monkeys, crocodiles and even an orangutan!
Pete_and_Harry @Pete_and_Harry
Stunning trip with an exceptional operator
From first contact with William and the booking team we knew we were in good hands. Great communication helping us plan, competitively priced compared to other operators - and the actual trip was incredible. Transfers were seamless, guides were brilliant, lodges were lovely - we saw orangutans, elephants, Proboscis monkeys, macaques, Crocodiles, hornbills. A trip never to forget, organised for us by an exceptional team.