Hear What Our Customers Are Saying
Send your review to us.
Would you be so kind as to take a moment to share your experience during your recent stay with us? Your insights will not only guide us in enhancing our services but also assist fellow travellers in making informed decisions.
DWestmoreland @DWestmoreland
Truly wonderful experience in Borneo Rainforests
Amazing! We did the 2night and 3day tour which started in sepilok with the orangutans and the sun bears. We continued to sukau rainforest resort where we had a night tour of the river on arrival, followed by a truly stunning early morning tour the following morning, a boardwalk tour, after lunch, and afternoon boat tour later. Oh my goodness….. I love my wildlife and being able to see them all in their natural habitat has given us memories we will never forget! Just fabulous - and can’t recommend it enough.
The tour arrangement: you are put into groups of around 8-10 and you are allocated to a tour guide who will always be on hand to answer any questions, and will take you on each of your boat tours. They will literally accompany you from the very start of your tour to the very end where you are dropped off for the next leg of your adventure or, leaving for the airport. Our guide was Farhan and he was so knowledgable, spoke brilliant English, was relaxed and friendly and generally made our experience even better - (thank you Farhan!). We thought it was a great way to facilitate what for most of us will be all very new experiences and places by giving you one person who is on hand to check in with for any queries, or needs you have, All the staff we encountered were great and a credit to the organisation.
Farhan was determined to find as many species for us to tick off our list as possible and did so whilst telling us all lots of information about the wildlife and the rainforest. You never felt rushed, we’re always given plenty of opportunities to take pictures and ask any questions you have. He wanted us to enjoy our experience and you could really tell.
We saw ALSORTS of wonderful creatures probably too many to list and the reason you go out morning, noon and night tours is to see different things at different times, based in their natural cycles and habits. Highlights for us included Proboscis monkeys, oodles of cheeky macaques (long and short tailed), lots of varieties of hornbills, and for me particularly the blue eared kingfishers sleeping on a branch during the night tour
Kylie M @kyliemA3226QC
Amazing experience
We did a package to Turtle Islands (Selingan Island) and Sukau Rainforest Lodge. It was a 4 day, 3 night expedition, and it was wonderful. Our guide Astley was very knowledgeable and informative. The Sukau Rainforest Lodge is an amazing place with an abundance of wildlife within the grounds of the resort as well as up and down the river. The service at the resort was great. Rooms were very comfortable. We particularly liked the rainforest discovery centre where we could have stayed a little longer. The only slightly disappointing thing was the swimming area at turtle Islands was very shallow and poor for snorkelling.
Eleanor W @923eleanorw
Amazing place to stay
Sukau rainforest lodge is an amazing place to stay, We stayed at the lodge for 3 nights 4 days.
The lodge is very comfortable it is very unique and we liked that it was dedicated to being eco friendly.
The food is very nice and you are fed very often which is a plus, there is also a nice variety of food.
There are many river tours giving you a good chance to spot the different wildlife.
Everything at the lodge is great, but the best thing about this place is the staff. Every single staff member was so accommodating and friendly and offered an outstanding service, they went above and beyond for you.
We would like to mention our amazing tour guide Hassan K, he made our trip here very memorable. From the moment we met him at sepilock he was so welcoming. Throughout our tour we could see how passionate he was about his job, which was demonstrated through his knowledge of all the wildlife and Borneo. He was so informative and put a lot of effort into all the activities he was involved in and always had a big smile on his face.
Thank you Hassan for being an incredible tour guide.
We would also like to mention:
- The reception staff Joe and Sara, they were very friendly, polite and helpful to us, great front of house staff.
- Lee, for his outstanding orangutan talk, it was amazing to hear more about the wildlife we were seeing and Lee is full of knowledge.
- Captain Jay, thank you for driving us to our destinations and also being very kind, helpful and a friendly face around the lodge.
All the staff are exceptional but the named above are a credit to the company and made our stay very special.
Mark C @markcZ7175BP
Tour in search of Bornean wildlife.
Excellent tour. Very professional outfit. We took the day trip to Mt Kinabalu Park and then the 4D3N tour to the Sukau Rainforest lodge. From the lodge, we took regular trips up and downstream of the river in search of wildlife, and there was plenty. The lodge was beautiful and very comfortable. Always plenty of food served at meals. Highly recommended.
Laney B @541laneyb
Sukau Rainforest Lodge
Our stay at Sukau Rainforest lodge was amazing. Our room was beautiful and was set in among the rainforest. The resort was stunning.
Jay was our guide. He was a funny, knowledgeable and intelligent guide who stopped at nothing to ensure we had the best chance to see the big five wildlife.. he explained traditional culture and hunting techniques and the natural forrest medicines. He is a genuine all round great guy!
In between activities that Jay had organised which included river toys and a guided walk, we were well fed and enjoyed some time relaxing with drinks around the pool.
We would highly recommended Sukau rainforest resort and Borneo Eco tours.
1957kiddo @1957kiddo
Excellent wildlife tour via Borneo Eco Tours.
As a couple we did the 4 day 3 night Sandakan Wildlife Safari with Borneo Eco Tours. Our main objective of our visit to Borneo was to see Orangutans and Turtles and we were not disappointed. We started at the Selingan Turtle Island where we were lucky to see a wild turtle hatching as well as a mother turtle laying eggs. Although we were told the accommodation on the island would be basic we found it to be comfortable. This was followed by a visit to the fascinating Sepilok Orangutan Centre and the neighbouring Sun bear centre. On our 2 hour river trip to the luxurious Sukau Rainforest Lodge we spotted various wildlife including crocodiles, monitor lizards and macaques.
We couldn’t fault the quality of the excellent accommodation at the Sukau Rainforest Lodge, the friendliness of all the staff and the really nice meals. Our river trips provided great photography opportunities as we saw hornbills, proboscis monkeys, macaques, kingfishers, crocodiles and an orangutan in the wild.
Mason our guide was excellent, he was very knowledgeable, a very good wildlife spotter and was very attentive during our trip. We will definitely recommend this trip with Borneo Eco Tours to our friends and colleagues.
Stefano O @stefanoo63
Absolutely in bucket list.
We have chosen the 4D/3N formula. We spent 1 day in Selingan Island and the orher days along the Kinabatangan River. In Selingan Island we joined the sea turtle experience, included the assisted egg released during the night. In the jungle we had several river cruises and we saw a lot of wildlife, like proboscis monkeys and hornbills. Our guide Yahya was very experienced and professional, and showed us several animals. He explained several topics as well. The Lodge was amazing and confortable, the food very tasty. We strongly recommend this experience!
Hig67 @Hig67
Perfect organisation wonderful tour
Very nice experience, since the booking (just a few iterations to get a fine proposal) until last second of the tour.
Professional approach in every aspect: tour guides are very prepared and available to any answer, all of them with a background in wilderness an local culture, transportations using only organisation vehicles with all comfort and super clean.
Also in comparison with other operators met in the more touristic locations, definitely the top.
Manel González @manelgonzalez
Great family nature experience in Borneo
We are a family of 4 with 2 teenagers. We did a tailormade trip of 11 days, including Gaya island, Selingan (Turtle) island, Sepilok, Sukau rainforest lodge, Tabin wildlife reserve and Kinabalu park. We are very satisfied with all the services provided by Borneo Eco Tours. The email communication during the trip reservation process was very efficient. The whtasapp and email communication also during the trip was very quick and resolutive. All the guides have been very professional and adaptative to our interests (birding). We had the chance to spot lot of wildlife and trek into the rainforest (specially in Tabin and Kinabalu park). Special mention to Sukau rainforest lodge where we much enjoyed the facilities of the lodge and the boat trips. Without doubt we recommend Borneo Eco Tours.